Privacy Policy

1. Information We Collect

When you purchase an item or contact us, we collect the personal information necessary to fulfill your order and provide delivery tracking:

• Contact Information: Full name, email address, and phone number.
• Fulfillment Details: Delivery address, city, and state.
• Transaction Records: Authoritative order totals and gateway payment references.

2. Payment Data Security

We never store, log, or process sensitive payment card numbers (PANs) or CVVs on our servers. All payments are processed through PCI-DSS Level 1 compliant gateway providers (such as Paystack). Deen Drip receives only cryptographic settlement tokens and transaction references.

3. Use of Your Personal Data

We use your information exclusively to:

• Process and fulfill orders, including sharing address details with logistics partners.
• Send automated order confirmation receipts and shipping tracking updates.
• Prevent fraudulent transactions and protect our customers.

4. Data Retention & Deletion

We retain customer order records solely as required for accounting and tax compliance under Nigerian law. You may request the deletion of non-essential marketing information by emailing privacy@deendrip.com.