Returns & Exchanges

1. 7-Day Exchange Window

We want you to feel confident in every piece. If you need a different size or received an incorrect item, you may request an exchange within seven (7) days of receiving your parcel.

2. Return Eligibility Criteria

To be accepted for return or exchange, garments must satisfy the following strict requirements:

• Unworn, unwashed, and free of perfumes, body odors, and makeup marks.
• All original swing tags, neck labels, and packaging intact.
• Headwear (caps and beanies) must not show signs of forehead wear or sweatband staining.
• Sale or archive drop clearance items marked "Final Sale" cannot be refunded.

3. Damaged or Defective Items

Every garment undergoes three points of quality control before leaving our Lagos facility. In the unlikely event that you receive a defective garment or print error, contact us within 48 hours of delivery with photographic evidence. We will arrange a courier pickup and dispatch an immediate replacement at zero cost to you.

4. How to Initiate an Exchange

Email orders@deendrip.com with your order reference number (e.g. DD-84912-X), photos of the item, and the replacement size required. Our customer service team will respond within 24 hours with return instructions.